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Most orders ship within one business day and arrive within about a week of shipping. Those are estimates, not guarantees: carrier delays, weather, customs and address problems can add time. You get a tracking email the moment your box ships.

Subscription boxes ship free. One-time orders in the US ship for $6.95 under $75 and free at $75 or more. International rates are calculated by the carrier and shown at checkout; duties, taxes and import fees on international orders are the customer's responsibility unless checkout says otherwise.

One-time orders ship within the United States and to selected international destinations; the options for your address show at checkout. Subscription boxes ship within the US.

Tracking can pause for a day or two between carrier scans. If it never shows delivery and the package looks lost, email contact@x-allcleaning.com with your order number and we will help with a carrier claim. Once the carrier marks a package delivered, that scan counts as delivery; if it is not at your door, tell us and we will help you work with the carrier.

Email contact@x-allcleaning.com right away with your order number. We will make a reasonable effort to help before the order is processed, but an order cannot be changed, cancelled or rerouted once it has been processed or shipped.

$19.95 a box (individual products), against $40 one-time, and every subscription box ships free. There is no minimum term and nothing to pay to stop. If a renewal price ever changes, you get at least 30 days' notice first.

Each cleaner ships on its own refill schedule, set for how often it gets used, and the schedule shows on the product page before you subscribe. Your first box ships right away; refills count from that first order.

Online, any time, in the subscription portal. No minimum number of boxes, no phone call, and you can cancel before your first renewal.

Kits are one-time boxes. Subscriptions live on the singles, so you refill only what you actually run out of.

Set the quantity higher rather than the schedule faster: two toilets, two boxes, on the same delivery. Email contact@x-allcleaning.com with your order number and we will change it for you.

You can request a return within 30 days of confirmed delivery. Email contact@x-allcleaning.com with your order number and the reason; a return needs approval from support before anything is sent, and we send the label or instructions. For an ordinary return the product must be new, unopened, undamaged and in its original packaging.

Email contact@x-allcleaning.com with your order number and what happened. Once approved, ship it within seven calendar days using the instructions in our approval message. Please do not mail anything to our business address without approval; unapproved packages may not be accepted.

For an ordinary return where we made no error, a $4.95 processing fee is deducted, you pay return postage, and the original shipping charge is not refunded. If the item arrived damaged, defective or incorrect, we cover the return or replacement and waive the fee; we may ask for a photo.

Yes, an equal-value exchange within 30 days of delivery. The processing fee is waived on approved exchanges; you pay return postage unless the item was damaged, defective or incorrect. The replacement ships once the exchange is approved.

Within three business days after we receive and inspect the return, to the original payment method. Your bank or card issuer may take up to ten business days to show the credit.

Tell us what you were cleaning before you give up on it: email contact@x-allcleaning.com and there is usually a second step worth trying, or a different specialist for that mess. The 30-day window runs from delivery either way.

Yes. All X-All cleaning products are non-toxic, biodegradable, and septic-safe. They are safe for use around pets and family. No harsh chemicals are used. Products undergo rigorous stress-testing and are developed in collaboration with frontline professionals.

The X-All Air Ionizer is FCC certified and compliant with U.S. safety standards. All cleaning products are made with biodegradable, non-toxic, septic-safe ingredients.

Yes. X-All holds a B+ rating from the Better Business Bureau.

X-All is a U.S.-based eco-friendly cleaning products company. X-All products are designed to cut through stains and buildup without the hassle of scrubbing. The product line targets mold, bacteria, and grime in hard-to-clean places including dishwashers, garbage disposals, washing machines, showers, tubs, toilets, and more. All products use non-toxic, biodegradable, and septic-safe ingredients.

X-All is a U.S.-based company headquartered in San Diego, CA. Products are developed and formulated in the United States. Manufacturing is conducted overseas. Orders ship from facilities in both Los Angeles, CA and Tampa, FL.

Step 1: Drop one tablet into the Free Bottle filled with plain water. The tablet dissolves to create a powerful cleaner. Step 2: Spray it on the area you want to clean and let it sit for 2 minutes. Step 3: Wipe clean.

We recommend using one tablet per month to maintain a clean, odor-free washer. If your machine has noticeable buildup or smell, start with one tablet per week for the first month, then switch to monthly use.

Run a second tablet immediately on another empty hot cycle: the first cycle loosens buildup, the second flushes it out. For heavily soiled machines, a third treatment may be needed. For front-load machines, wipe the rubber door gasket manually after treatment; this area traps moisture and residue the cycle can't reach. Check the filter and drain pump, since a clogged filter reduces cleaning effectiveness. Leave the door open between washes and after cleaning to prevent moisture and odor from returning.

Detergent residue, fabric softener, body oils, and moisture create a breeding ground for mold, mildew, and bacteria, especially in front-load machines. Regular cleaning prevents and eliminates these odors.

Increase cleaning frequency to 2 to 3 times per week. Make sure to run cold water while operating the disposal during regular use. Avoid putting grease or oil down the drain, as these contribute to odor-causing buildup.